Frequently Asked Questions

Where can I buy Urban Pops?

You can purchase our pops online for local delivery or local pick up. Also, find our pops in local groceries, here.

I have a major nut allergy — is Urban Pops safe for me?

We produce every flavor in a kitchen that also makes products that contain peanuts, tree nuts, soy, and wheat. However, we follow good manufacturing processes and always wash, rinse, and sanitize equipment between each flavor.

Why aren't all your flavors available all year?

Our pops are created and developed with hand-crafted ingredients. Perrenial flavors are on the menu only certain times of the year based on season and holidays.

Do you have gluten-free flavors?

Yes, many of our pops are gluten-free. You can find ingredient and allergen information here.

Do you have vegan flavors?

Yes, we have many vegan flavors labeled on our menu. You can find ingredient information here.

Do you have gift cards?

We offer e-gift carts that can be purchased online here.

I have a big event coming up. Do you cater?

Whether you're observing holidays or celebrating a special occasion we offer several catering options to surprise and delight your guests. Submit your catering request by clicking here.

I live outside of New York City areas — can I still order Urban Pops?

Orders that require shipping can be made available based on order quantity and location. Please contact us with your specific needs so we can determine if shipping is an option.

What does it mean to be Certified Kosher?

Kosher Certification is the stamp of kosher approval by a rabbinic agency. They verify they have checked the products ingredients, production facility and actual production to ensure all ingredients, derivatives, tools and machinery have no trace of non kosher substances. Urban Pops is Kosher Certified by Kosher Without Comprise.